Our Service in Sunderland
Our Mortgage Advice Service in Sunderland
How Our Service Works | Mortgage Advisors in Sunderland
As a company, we are very proud of the service we provide to our customers. Guiding them through the process of buying or remortgaging is at the heart of what we do. It’s always our aim to exceed the expectations of the customer, putting them first and doing everything in our power to reach for that desired result.
Here’s how our service works in practice:
Speed Of Service
We find out customers want a quick and responsive service – we get that. We won’t keep you hanging around and don’t worry, we’ll always take your calls and return your messages.
Free Initial Mortgage Consultation
Here, we’ll get to know you better and establish your goals. During your free consultation, we’ll also gather some information about your situation to provide you with the trusted Mortgage Advice in Sunderland you need.
Dedicated Mortgage Advisor in Sunderland
Taking out a mortgage is a big deal and with us, you’ll have your own dedicated mortgage advisor on your side to guide you through the process. Your Mortgage Advisor in Sunderland will also be able to answer any questions you have, right from your initial contact through to completion and beyond.
Agreement in principle
If you’re happy to proceed with the mortgage recommendation from your advisor, we’ll produce an Agreement in Principle for you. This involves a credit check to see if you qualify for the recommended deal. Don’t worry, we won’t do this without your permission.
Once this is done we’re halfway home, all that remains is for our team to collect all the necessary paperwork.
Keeping you protected
Our service doesn’t just stop with Mortgage Advice in Sunderland. We love our customers and want them to be protected against unforeseen events such as illness or the inability to work. It’s reasons like those why we will continue our service, recommending suitable insurance for you to ensure you are stress and worry-free going into the next step of your life.